Data Deletion Instructions - Delete Your Account

How to Delete Your Account

If you wish to delete your Fanbeam account and all associated data, you have three options:

If you cannot access your account or prefer email communication:

Send an email to privacy@fanbeam.app
Include in your email:
- Your registered email address
- Your full name
- Your organization/workspace name (if applicable)
- Confirmation that you want to delete all data
We will verify your identity and process the request
Deletion will be completed within 30 days of your request
You will receive a confirmation email when complete

If you connected Fanbeam via Facebook Login or Instagram:

Go to your Facebook Settings → Apps and Websites (or Instagram Settings → Security → Apps and Websites)
Find "Fanbeam" in the list
Click "Remove" to revoke access
Then follow Option 1 or 2 above to delete your Fanbeam data

When you delete your account, the following data is permanently removed:

For legal, security, and business purposes, we retain certain data for specified periods:

Billing Records: Invoices, receipts, and payment history (7 years for tax compliance)
Security Logs: Authentication logs and security events (30 days)
Aggregated Analytics: Anonymized usage statistics with no personal identifiers
Legal Hold: Data subject to legal proceedings or investigations (duration of case)

This retention complies with GDPR Article 17 (Right to Erasure) and CCPA requirements.

⚠️ Account deletion is permanent and irreversible

Once deleted, you cannot recover your account, posts, or media
Active subscriptions will be canceled (no prorated refunds)
If you own an organization, all team members will lose access
Scheduled posts will not be published after deletion
Social media connections will be revoked but already published posts remain on platforms

If you're not ready to permanently delete your account, consider:

Cancel Subscription: Stop billing while keeping your data (Settings → Billing)
Disconnect Platforms: Remove social media connections without deleting posts
Leave Organization: Exit a workspace without deleting your account

For questions about data deletion or privacy:

We typically respond within 1-2 business days.

What Gets Deleted

When you delete your account, the following data is permanently removed:

Account Information: Your name, email address, password, and profile

Content: All scheduled posts, published posts, drafts, and post history

Media: All uploaded images, videos, and media files

Social Accounts: OAuth tokens and connections to social media platforms

Organizations: Workspaces you own (including all member data)

Teams: Your team memberships and invitations

Settings: All preferences and configurations

What We Retain (Legal Requirements)

For legal, security, and business purposes, we retain certain data for specified periods:

Billing Records: Invoices, receipts, and payment history (7 years for tax compliance)

Security Logs: Authentication logs and security events (30 days)

Aggregated Analytics: Anonymized usage statistics with no personal identifiers

Legal Hold: Data subject to legal proceedings or investigations (duration of case)

This retention complies with GDPR Article 17 (Right to Erasure) and CCPA requirements.

Important Considerations

⚠️ Account deletion is permanent and irreversible

Once deleted, you cannot recover your account, posts, or media
Active subscriptions will be canceled (no prorated refunds)
If you own an organization, all team members will lose access
Scheduled posts will not be published after deletion
Social media connections will be revoked but already published posts remain on platforms